Welcome to our Customer Services

Our Customer Service team is exceptionally only available by phone between 9 am and 3 pm as from Monday, the 27st of July, until Friday, the 7th of August. Please contact us by e-mail. We will help you as soon as possible. As from Monday, the 10th of August, we will gladly assist you by phone during the whole day again.

We value all customer feedback and love hearing from our customers. Your opinions matter to us and if you would like to offer your comments we would be only too happy to listen to them.

If you would like to get in contact with one of our Customer Service agents, please feel free to call or send us an e-mail. If you would like to talk to someone in our stores, please call the store directly: you can find store phone numbers or e-mail address in our Stores section on this website.


For any question or problem you may encounter in using this website, your order, your shipment, your return or refund, please feel free to contact our Customer Service Department: one of our advisers will reply your query within 24 hours from the next working day.

Our Customer Service Team can be reached from:

Monday - Thursday   9:00 - 17:00 
Friday 9:00 - 16:00 

via e-mail: info@andressarda.com

or via telephone, 
for The Netherlands, call: +31 252 74 41 27
for Belgium, call: +32 93652130
for the United Kingdom, call: +44 207 078 3777
for France, call: +33 183799479
for Spain, call: +34 900 808 994
for Germany, call: +49 211 542 172 75

Questions related to Marketing, Events und Presse can be sent to our general e-mail address info@andressarda.com.
Questions related to Facebook, Instagram, Pinterest usw. can be sent to the e-mail address socialmedia@andressarda.com.