Dispatch & Delivery

Standard delivery

Transporter
PostNL
Free delivery
Delivery time
2-3 working days
Shipping destinations
The Netherlands
Number of free delivery attempts to HOME address
2

After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. After a 2nd unfruitful delivery attempt, the parcel will be delivered to a Post NL Pakketpunt.
Number of free delivery attempts to BUSINESS address
2

Same as home address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
Alternative delivery location
Yes, via “Mijn Pakket” (free app)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+31 (0)900 0990 (local tariff)

RETURNS

More information on the country specific returns procedure can be found here.

Free returns
Returns procedure
Bring your returns parcel to a Post NL Pakketpunt (find the nearest on: www.postnl.nl/ ) with mention of the Andres Sarda Post NL antwoordnummer= 37010 : Van de Velde NV. 8000 ZH Zwolle (= no returns label)

Standard delivery

Transporter
PostNL
Free delivery
Delivery time
2-3 working days
Shipping destinations
Belgium
Number of free delivery attempts to HOME address
2

After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. You can select a day of choice for a 2nd delivery attempt or change delivery to a Post NL Pakketpunt using the not-at-home-code from the card and your postal code via www.postnl.be/nietthuis.
Number of free delivery attempts to BUSINESS address
2

Same as HOME address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
Alternative delivery location
No, a 2nd delivery can take place on another day (at the original address) or to a PostNL Pakketpunt, not to a different home address
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+32 (0)15480285 (local tariff)

RETURNS

More information on the country specific returns procedure can be found here.

Free returns
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff

Standard delivery

Transporter
UPS
Free delivery
Delivery time
2-3 working days
Shipping destinations
Spain mainland and Balearic Islands (no shipping to the Canary Islands)
Number of free delivery attempts to HOME address
3

After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point
Number of free delivery attempts to BUSINESS address
1

After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
Delivery days
Monday - Friday
Parcel Delivery to neighbours
Alternative delivery location
UPS Access Point (after a first unfruitful delivery attempt to home address)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+34 (0)902 888 820 (local tariff)

RETURNS

More information on the country specific returns procedure can be found here.

Free returns
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff

Standard delivery

Transporter
UPS
Free delivery
Delivery time
3-4 working days
Shipping destinations
France mainland
Number of free delivery attempts to HOME address
1

After a first unfruitful delivery attempt, UPS will leave the parcel with your neighbour or deliver it to the nearest UPS Access Point (you have 10 days to collect the parcel there)
A missed delivery card in your mailbox will inform you about the location.
Number of free delivery attempts to BUSINESS address
3

After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
Delivery days
Monday - Friday
Parcel Delivery to neighbours
Alternative delivery location
UPS Access Point (after a first unfruitful delivery attempt to home address)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+33 (0)821 233 877 (local tariff)

RETURNS

More information on the country specific returns procedure can be found here.

Free returns
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff

Standard delivery

Transporter
DHL
Free delivery
Delivery time
2-3 working days
Shipping destinations
Germany
Number of free delivery attempts to HOME address
2

After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox. You are given the following options:  • New delivery attempt to the original delivery address - You pick a new date.
• Delivery to another address you inform them about.
• Delivery to a DHL PaketShop of your preference Wahl (wird für 9 Werktage gelagert).
Number of free delivery attempts to BUSINESS address
2

Same as home address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
Alternative delivery location
Yes, when registered on Paket.de and an „Alternativen Zustellort“ has been filled in there.
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+ 49 (0) 228 4333112 (local tariff)

RETURNS

More information on the country specific returns procedure can be found here.

Free returns
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a DHL Paketshop. To find the closest one, visit standorte.deutschepost.de/