Cookie Policy

General

Van de Velde cares about your privacy. That is why we want to provide you with as much information as possible about what happens to your personal data once you provide it to us. Within this Cookie Policy (“Policy”) you will find all information you need to know about cookies. Please read this Cookie Policy in conjunction with our Privacy Policy, which sets out additional details on how we use personal data and the rights you have.

Who are we?

Your personal data collected through cookies on the Van de Velde websites (“Website”) is administered by Van de Velde NV, a company incorporated under Belgian law with registered office at Lageweg 4, 9260 Schellebelle, and with company registration number 0448.746.744 (“Van de Velde” or “we” or “us”). Any reference to this Policy to Van de Velde does also include the European subsidiaries from Van de Velde NV, which can be consulted here

What are cookies?

We use cookies if you open our e-mails and/or visit our Website. A cookie is a small piece of text sent by your web browser to our Website upon your visit. This cookie-file is stored within your web browser and allows the Website or a third party to recognize you. Web beacons are small graphic files linked to our servers that allow us to track your use of our Website. Cookies and web beacons allow us to provide you with faster, personalized and more efficient access upon your return to our Website and make the Website more useful to you.

There’s different types of cookies, divided by origin, function and lifespan. For a complete overview on cookies and how to disable them, please visit www.allaboutcookies.org.

Why do we use cookies?

When you use and access our Website, we may place a number of cookies in your web browser. We use cookies and web beacons to improve the use and functionalities of our Website; analyse how users use our Website; and compile statistics. Furthermore, we use cookies to show the users of our Website personalized information and advertisements. For example, you can be identified as a visitor to our Website on a second visit, so that we can increase the user-friendliness by better tailoring the Website to your wishes and preferences. Cookies can be placed by Van de Velde as well as by other parties. If we allow third parties to place cookies on our Website, then these parties must provide a secure connection on which the data is exchanged.

What information is collected?

We collect information, provided by you directly or through trusted partners, that may include, for example, your IP address, information about your operating system, your internet service provider, the software, the type and language of your browser, the search engine and keywords used to find our Website, the webpages accessed within our Website, the link that led you to our Website, the dates and times you accessed our Website, and geolocation information.

Where any of the above-mentioned information, alone or combined with other information, would constitute personal data under applicable laws, the section “How do we protect your personal data” of our Privacy Policy will apply to the processing of such information.

What types of cookies do we use?

On the Website, we use the information collected through cookies to customize our services and the content on the Website to you, to see how you visit various sections of the Website, to monitor how many visitors we have on our Website and which webpages have been viewed, and finally, in general, to improve and manage the Website.

For these purposes, we and our service providers may use the following categories of cookies on the Website:

Type of cookie

What does it do?

Essential

These cookies are used for the operation of the Website. We may use essential cookies to authenticate you as a user, to carry out a transmission of a communication or to offer the features of the Website to you.

Functional

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features, to improve your web experience.

Performance

These cookies collect information about the number of visitors and how they move around our Website when using it. These type of cookies are only used to improve the way our Website works.

Advertising

These cookies are used to deliver advertisements more relevant to you and your interests. They record your visit to the Website, the pages you have visited, and the links you have followed. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission.

Social

These cookies are used based on social media plug-ins or when you make use of a social media add-on button, e.g. clicking on the 'Like' icon on a webpage. Social media features and widgets are either hosted by a third party or hosted directly on our Website. (Please refer to “Our use of social plugins”).

How can I opt-out?

If at any time you do not want information about your browsing behaviour to be used for advertising purposes on this website, you can “opt-out” as described below. Do note that if you choose to opt-out, you will continue to see advertisements. They will however be not tailored to your interests.

  • Change your browser settings:

You can prevent your browsing from being tracked generally by adjusting your browser settings, browsing through “private mode” or using browser add-ons. You can find out how to do this by visiting the relevant support page for your browser, or by using the help function on your browser:

Apple Safari

Google Chrome

Microsoft Internet Explorer

Mozilla Firefox

Opera browser

  • “Ad Choices”-tools for web browsers:

You can opt-out from targeted advertising on this website and more generally across the internet using the opt-out tools of ad industry bodies, including:

European Interactive Digital Advertising Alliance (EDAA)

Digital Advertising Alliance (DAA)

Network Advertising Initiative (NAI)

  • Ad choices for mobile applications:

If you are accessing our Websites through the web browser on your mobile device, you should follow the instructions above. However, mobile applications use different technologies to identify the device you are using. To opt-out of your data being used to target advertising within applications you can follow the instructions below.

  • Apple iOS

    1. Go to Settings > Privacy > Advertising.

    2. Turn on Limit Ad Tracking.

    Visit the Apple support page for more information.
  • Google Android

    1. Go to Settings.

    2. Select Google in the Accounts section.

    3. Select Ads in the Privacy section.

    4. Tick Opt out of interest based ads.

    Visit the Google support page for more information.

 

  • Microsoft Windows

    1. Go to Settings.

    2. Tap on Privacy.

    3. Tap on Advertising ID, and turn off Let apps use my advertising ID for experiences across apps

    Visit the Microsoft support page for more information.


Detailed information on the cookies that are used on our Website

This table lists most of the internal and third party cookies we use on our Website. As the names, numbers and purposes of these cookies may changes over time, this table may be updated regularly to reflect those changes.



Host

Cookie name

Expires

Type

Purpose

More information

Adroll

_adroll

1 year

Advertising

These cookies are set by Adroll and are used to provide interest based ads to show our ads on other websites.

http://www.adroll.com/about/privacy

BigCommerce (VWO)

SHOP_SESSION_TOKEN

7 days

Performance

These cookies store information on how visitors use the Website. They also store information that the user has inputted and tracks the movements of the user within the Website.

https://www.bigcommerce.com/privacy/

STORE_VISITOR

1 day

Performance

fornax_anonymousId

10 years

Performance

beacon_id

30 min

Performance

beacon_lnd

30 min

Performance

beacon_ratr

30 min

Performance

beacon_ref

30 min

Performance

beacon_reftyp

30 min

Performance

beacon_typ

30 min

Performance

beacon_vid

30 min

Performance

beacon_vis

30 min

Performance

Bing Universal Advertiser

MUID

1 year

Advertising

These cookies are set by Bing Ads and store information of your actions on our Website, so that when you visit other websites, interest based ads are shown.

https://advertise.bingads.microsoft.com/en-us/resources/policies/privacy-and-data-protection-policies

MUIDB

1 year

Advertising

_uetsid

30 min

Advertising

CrazyEgg

Is_returning

5 years

Performance

These cookies are set by CrazyEgg and store information on your actions on our Website, so that we can optimize our pages to show relevant information on the right pages.

https://www.crazyegg.com/privacy

Criteo

Uid

1 year

Advertising

These cookies are set by Criteo and store information of your browsing behavior, in order to show personalized ads.

https://www.criteo.com/privacy/

Doubleclick Advertiser

test_cookie

15 min

Advertising

These cookies are set by DoubleClick and check whether the browser supports cookies.

http://www.google.com/intl/en/policies/privacy/

DSID

2 weeks

Advertising

These cookies are set by Doubleclick and enable you to encounter ads of our brands on other websites you visit.

IDE

2 years

Advertising

Facebook

fr

3 months

Social

Advertising

These cookies are set by Facebook and are used for online advertising, re-targeting, optimization, and reporting on online ads.

https://www.facebook.com/policy.php

Google

sid

Current session

Social

Advertising

These cookies are used by Google to show interest based ads based on recent searches.

http://www.google.com/intl/en/policies/privacy/

Google Adwords Advertiser

_ar_v4

6 years

Advertising

These cookies are set by Google in order to show you relevant ads based on your search history.

http://www.google.com/intl/en/policies/privacy/

Google analytics

_utma

2 years

Performance

These cookies are set by Google and are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

http://www.google.com/intl/en/policies/privacy/

_utmb

2 years

Performance

_utmc

session

Performance

_utmt

2 years

Performance

_utmv

2 years

Performance

_utmz

2 years

Performance

_ga

2 Years

Performance

_gat_*

1 min

Performance

_gid

24 hours

Performance

Google Tag Manager

_dc_gtm_*

1 min

Essential

Google Tag Manager is a tool to place scripts on websites. These cookies are places to manage these scripts.

http://www.google.com/intl/en/policies/privacy/

HotJar

_hjIncludedInSample

Current session

Performance

These cookies are set by HotJar and are used to provide us with information on the way users visit our Website, e.g. clicks and pages viewed.

http://www.hotjar.com/privacy

utm_params

1 year

Performance

Hubspot

Hubspotutk (Usabilla)

10 years

Performance

These cookies are set by marketing-automation tool Hubspot and are used to collect personalized information about how people use our website.

https://legal.hubspot.com/privacy-policy

_hstc (Usabilla)

2 years

Performance

messagesUtk (Usabilla)

2 years

Performance

Instagram

csrftoken

1 year

Social

Advertising

These cookies are used for online advertising, re-targeting, optimization, and reporting on online ads.

https://help.instagram.com/155833707900388

rur

Current session

Social

Advertising

urlgen

Current session

Social

Advertising

LiveChat

3rdparty

Current session

Essential

These cookies support our live chat function on the Website.

https://www.livechatinc.com/privacy-policy/

_lc.visitor_id.*

2,5 years

Essential

Lc_sso*

2,5 years

Essential

_livechat

3 years

Essential

_livechat_lastvisit

3 years

Essential

New Relic

NREUM

6 months

Performance

These cookies are used to monitor performance, underlying systems and architecture of a Website.

https://newrelic.com/termsandconditions/privacy

JSESSIONID

Current session

Essential

Optimizely

Optimizely*

6 months

Performance

These cookies are used to perform A/B testing to improve user-friendliness of the websites.

https://www.optimizely.com/privacy/

Linksynergy.com (Rakuten)

Rmuid

1 year

Advertising

These cookies are used to create and manipulate UUID's (universally unique identifier) via UUID library functions.

https://rakutenmarketing.com/legal-notices/ad-choice-preferences

dc-storm (Rakuten)

_#pid

3 months

Performance

These cookies store details about the traffic source.

https://rakutenmarketing.com/legal-notices/ad-choice-preferences

Van de velde

has_js

Current session

Essential

These cookies are placed by Drupal in order to identify whether the web browser has JavaScript enabled.

 

Chosencountry_VDV-NONECOM-Site

Current session

Functional

This cookie is set when a country has been chosen.

 

PopUpShown

1 year

Functional

When a pop-up is shown, a cookie is set. When you visit the Website again, the pop-up is not shown again.

 

lastVisitedCategory

Current session

Functional

A cookie is set of the last visited category of product listings.

 

pgid-VDV-*-Site

Current session

Functional

These cookies are placed and appoint a unique ID to you, in order to show you personalized content.

 

stc*

1 year

Functional

This cookie is cookie used to store all the other cookie data in concatenated form.

 

ACCEPT_COOKIE_USAGE

1 year

Functional

Records acceptance of the Websites cookie notice.  

 


Our use of Social Plugins

As we are present in social networks, there are some social plugins on our Websites which we would like to inform you about.

When you would wish to avoid connecting to plugins used on our Websites, you may install privacy-enhancing browser plugins, such as Ghostery (https://www.ghostery.com/), NoScript (https://noscript.net/) or DoNotTrackMe (https://www.abine.com/index.html) etc.

Facebook Inc.

Our Website uses social plugins (“Plugins”) of the Facebook social network, as operated by Facebook Inc. (“Facebook”). These Plugins are accompanied by the Facebook logo or the words “Soziales Plug-in von Facebook” / “Facebook Social Plugin”.

If you visit our Website containing one of these Plugins, your browser connects directly to the Facebook server. The content of the Plugin is forwarded directly to your browser and embedded in the Website.

By embedding the Plugin, Facebook obtains the information that you access on our Website, even if you do not have a Facebook account or are not logged in to your Facebook account. This information (including your IP address) is transferred to a Facebook server in the United States of America, where it is stored. If you are logged in to your Facebook account, Facebook is able to register the visit to our Website on your Facebook page. If you interact with the Plugins, for example by clicking the “Like” button or leaving a comment, that information will also be transferred to a Facebook server, where it is stored. That information will also be published on Facebook and displayed to your Facebook friends.

Facebook may use this information for the purposes of advertising, market research and personalisation of the Facebook pages. To this end, user, interest and relationship profiles are created by Facebook, for example to analyse how you use our Website with regard to the advertisements displayed to you on Facebook to inform other Facebook users about your activities on our Website and to provide other services related to the use of Facebook. If you do not want Facebook to link the data collected about our Website to your Facebook account, you must log out of Facebook before visiting our Website.

For the goals and scope of data collection and the further processing and use of personal data by Facebook as well as your rights and the settings you can change to protect your privacy, please refer to Facebook’s data protection policy at http://www.facebook.com/policy.php.

AddThis Inc.

We use AddThis to enable the social media Share buttons on the Website. When creating user profile pseudonyms for web analytics, a web analysis service of the provider AddThis Inc. collects and stores data. These user profiles are used to analyse the behaviour of visitors and are analysed with the aim of improving and personalising our offering. To read the AddThis privacy policy, see: http://www.addthis.com/privacy. These user profile pseudonyms are not merged with personal data on the bearer of the pseudonym without the express permission of the bearer, which shall be requested explicitly and separatel