Dispatch & Delivery
Standard delivery
Transporter
Free delivery
✓
Delivery time
2-3 working days
Shipping destinations
Belgium
Number of free delivery attempts to HOME address
3
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. You can select a day of choice for a 2nd delivery attempt or change delivery to a Post NL Pakketpunt using the not-at-home-code from the card and your postal code via www.postnl.be/nietthuis.
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. You can select a day of choice for a 2nd delivery attempt or change delivery to a Post NL Pakketpunt using the not-at-home-code from the card and your postal code via www.postnl.be/nietthuis.
Number of free delivery attempts to BUSINESS address
1
Same as HOME address
Same as HOME address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
✓
Alternative delivery location
No, a 2nd delivery can take place on another day (at the original address) or to a PostNL Pakketpunt, not to a different home address
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+34 (0)902 888 820 (local tariff)
RETURNS
More information on the country specific returns procedure can be found here.
Free returns
✓
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff
Standard delivery
Transporter
Free delivery
✓
Delivery time
2-3 working days
Shipping destinations
Spain mainland and Balear Islands (no shipping to the Canary Islands)
Number of free delivery attempts to HOME address
3
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point
Number of free delivery attempts to BUSINESS address
1
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
Delivery days
Monday - Friday
Parcel Delivery to neighbours
✓
Alternative delivery location
UPS Access Point (after a first unfruitful delivery attempt to home address)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+34 (0)902 888 820 (local tariff)
RETURNS
More information on the country specific returns procedure can be found here.
Free returns
✓
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff
Standard delivery
Transporter
Free delivery
✓
Delivery time
3-4 working days
Shipping destinations
France mainland
Number of free delivery attempts to HOME address
1
After a first unfruitful delivery attempt, UPS will leave the parcel with your neighbour or deliver it to the nearest UPS Access Point (you have 10 days to collect the parcel there)
A missed delivery card in your mailbox will inform you about the location.
After a first unfruitful delivery attempt, UPS will leave the parcel with your neighbour or deliver it to the nearest UPS Access Point (you have 10 days to collect the parcel there)
A missed delivery card in your mailbox will inform you about the location.
Number of free delivery attempts to BUSINESS address
3
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
After three unfruitful delivery attempts, the parcel is automatically returned to the sender. It will not be delivered to a UPS Access Point.
Delivery days
Monday - Friday
Parcel Delivery to neighbours
✓
Alternative delivery location
UPS Access Point (after a first unfruitful delivery attempt to home address)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+33 (0)821 233 877 (local tariff)
RETURNS
More information on the country specific returns procedure can be found here.
Free returns
✓
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a UPS Access Point. To find the closest one, visit www.ups.com/dropoff
Standard delivery
Transporter
Free delivery
✓
Delivery time
2-3 working days
Shipping destinations
The Netherlands
Number of free delivery attempts to HOME address
2
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. After a 2nd unfruitful delivery attempt, the parcel will be delivered to a Post NL Pakketpunt.
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox with possible options for a 2nd delivery. After a 2nd unfruitful delivery attempt, the parcel will be delivered to a Post NL Pakketpunt.
Number of free delivery attempts to BUSINESS address
2
Same as home address
Same as home address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
✓
Alternative delivery location
Yes, via “Mijn Pakket” (free app)
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+31 (0)900 0990 (local tariff)
RETURNS
More information on the country specific returns procedure can be found here.
Free returns
✓
Returns procedure
Bring your returns parcel to a Post NL Pakketpunt (find the nearest on: www.postnl.nl/ ) with mention of the Andres Sarda Post NL antwoordnummer= 37010 : Van de Velde NV. 8000 ZH Zwolle (= no returns label)
Standard delivery
Transporter
Free delivery
✓
Delivery time
2-3 working days
Shipping destinations
Germany
Number of free delivery attempts to HOME address
2
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox. You are given the following options: • New delivery attempt to the original delivery address - You pick a new date.
• Delivery to another address you inform them about.
• Delivery to a DHL PaketShop of your preference Wahl (wird für 9 Werktage gelagert).
After a first unfruitful delivery attempt, the driver will leave a missed delivery card in your mailbox. You are given the following options: • New delivery attempt to the original delivery address - You pick a new date.
• Delivery to another address you inform them about.
• Delivery to a DHL PaketShop of your preference Wahl (wird für 9 Werktage gelagert).
Number of free delivery attempts to BUSINESS address
2
Same as home address
Same as home address
Delivery days
Monday - Saturday
Parcel Delivery to neighbours
✓
Alternative delivery location
Yes, when registered on Paket.de and an „Alternativen Zustellort“ has been filled in there.
E-mail service for parcel delivery
You will receive a shipping confirmation e-mail with tracking link.
Refused delivery
The parcel is automatically returned to the sender.
Transporter contact details
+ 49 (0) 228 4333112 (local tariff)
RETURNS
More information on the country specific returns procedure can be found here.
Free returns
✓
Returns procedure
Put the prepaid returns label on your returns parcel and bring it to a DHL Paketshop. To find the closest one, visit standorte.deutschepost.de/
