Welcome to our Customer Services
We value all customer feedback and love hearing from our customers. Your opinions matter to us and if you would like to offer your comments we would be only too happy to listen to them.
If you would like to get in contact with one of our Customer Service agents, please feel free to call or send us an e-mail. If you would like to talk to someone in our stores, please call the store directly: you can find store phone numbers or e-mail address in our Stores section on this website.
For any question or problem you may encounter in using this website, your order, your shipment, your return or refund, please feel free to contact our Customer Service Department: one of our advisers will reply your query within 24 hours from the next working day.
Our Customer Service Team can be reached from:
Monday to Thursday: 10 - 17 o'clock CET
Friday: 10 - 16 o'clock CET
for French, call: +33 183799479
for Spanish, call: +34 900 808 994
for German, call: +49 211 542 172 75
for Dutch, call: +31 252 74 41 27
or contact us per e-mail on: firstname.lastname@example.org